Terms & Policies

Deliveries

  • Free delivery and pickup for all orders over $95!
  • All items will be delivered between 1:00pm and 8:00pm on the day of your arrival, unless express delivery is selected at checkout.
  • Express Delivery: Guaranteed delivery service by 1 PM is available for all orders, for a $25 service charge.
  • For item pickups, items will be picked by noon on the morning of your departure. You do not have to be present at the time of pickup, please leave all items outside in a fashion similar to how they were delivered.
  • A $15 service charge will be applied for delivery of orders less than $95.
  • All delivery service charges include pick-up.
  • We offer delivery and pickup from Nags Head to Corolla
  • Unfortunately, we are not able to deliver to “4-wheel drive access” (areas north of Corolla), or to the Hatteras Island areas.  If you have any questions about your location please email us your location at rentals@justforthebeach.com and we will be glad to assist you.

Payments

  • We require prepayment on all orders.

Order Deadlines

  • We are happy to rent equipment same-day by phone, or in person if you come to one of our locations.
  • However, all online reservations must be made at least 24 hours prior to your arrival date to guarantee your equipment.
  • Please call 866-OBX-RENT for any last minute reservations! 

Cancellations

  • A full refund will be issued on all cancellations received 48 hours prior to reservation date.
  • There will be a $20 cancellation fee on all reservations cancelled less than 48 hours before reservation date.
  • On or after your reservation date we will be unable to refund any money, but we will be glad to exchange your reserved rentals for another rental of equal or lesser value, or greater value with the renter being responsible for paying any additional costs.

Hurricane Policy

  • In the unfortunate event of a mandatory evacuation order, please call the store from which your equipment was delivered from to make arrangements for returning your equipment to the store.
  • A pro-rated in-store credit will be issued to you based on the amount of time remaining on your rental agreement.
  • Rental equipment will be available to you upon returning to the area after the evacuation has ended.

 NO REFUNDS WILL BE GIVEN DUE TO WEATHER CONDITIONS